Privacy Policy

Effective Date: July 27, 2026 | Last Updated: July 27, 2026

This Privacy Policy explains how Primoveo LLC (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website at www.primoveo.com (the “Site”) or engage with our software development and technology consulting services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you (“Personal Data”).

A. Information You Provide directly

Contact Information: Full name, email address, phone number, and physical mailing address when you reach out via our contact forms or email.
Business & Payment Details: Company name, professional role, tax ID/SSN (where applicable for direct contracting or 1099 compliance), and invoicing information.
Communication Data: Inquiries, feedback, and discussion contents exchanged during software project discovery or consulting sessions.

B. Information Collected Automatically

Technical & Usage Data: Internet Protocol (IP) address, browser type, operating system, referring URLs, device identifier, and page interaction metrics.
Cookies & Tracking Technologies: Standard cookies or web beacons used solely for site performance, analytics, and security. We do not run third-party advertising cookies.

2. Legal Grounds for Processing (GDPR & LGPD)

Under the EU/UK General Data Protection Regulation (GDPR) and Brazilian General Data Protection Law (LGPD), we process your Personal Data relying on the following legal bases:

Contract Performance: To fulfill software development agreements or take preliminary steps at your request before entering a contract.
Legitimate Interests: To maintain security, optimize web infrastructure, and communicate with corporate partners.
Legal Obligation: To comply with tax, financial reporting, and statutory regulatory duties.
Consent: Where explicitly requested (e.g., opting into newsletters). You may withdraw consent at any time.

3. How We Use Your Information

We use your information strictly for legitimate commercial and business operations, including:

Delivering custom software engineering and IT consulting services.
Processing invoices, payments, and standard accounting workflows.
Responding to inquiries, bug reports, or customer support requests.
Ensuring server security, troubleshooting, and preventing fraudulent usage.
Complying with applicable local, state, and federal laws.

4. How We Share Your Information

We do not sell, rent, or trade your Personal Data to third parties.

We share information only in limited operational contexts:

Service Providers: Trusted third-party vendors (such as web hosting providers, payment processors, and cloud infrastructure platforms) bound by strict confidentiality and data protection obligations.
Legal Compliance: If required by law, subpoena, court order, or governmental audit.
Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

5. International Data Transfers

Primoveo LLC is based in the United States. If you are visiting the Site from the European Union, European Economic Area, United Kingdom, Canada, or Brazil, please note that your information will be transferred to and processed in the United States. We ensure appropriate safeguards (such as Standard Contractual Clauses or equivalent transfer mechanisms) protect your information.

6. Data Rights & Region-Specific Disclosures

A. California Residents (CCPA/CPRA) & US State Laws

Pursuant to California Civil Code and US State Privacy Laws (including Virginia VCDPA), California and applicable US residents have the right to:

Right to Know / Access: Request details about the categories and specific pieces of Personal Data collected.
Right to Delete: Request deletion of Personal Data held by us, subject to statutory retention requirements.
Right to Correct: Request correction of inaccurate personal details.
Right to Opt-Out / Non-Discrimination: We do not sell or share personal information for cross-context behavioral advertising. We will not discriminate against you for exercising your privacy rights.

B. EU, UK & EEA Residents (GDPR / UK GDPR)

You possess rights to access, rectify, or erase your Personal Data, restrict or object to processing, and request data portability. You also have the right to lodge a complaint with your regional Data Protection Authority (DPA).

C. Canadian Residents (PIPEDA)

Under PIPEDA, you have the right to access your personal information under our control and challenge the accuracy and completeness of your records.

D. Brazilian Residents (LGPD)

Under the LGPD, you maintain the right to confirm the existence of processing, anonymize, block, or delete unnecessary or non-compliant data, and request data portability.

7. How to Exercise Your Privacy Rights

To exercise any of the rights described above, please submit a request to us by contacting us at:

Email: privacy@primoveo.com
Postal Address: Primoveo LLC, Centreville, VA 20121, USA

We verify requests by matching contact details provided against our records. Authorized agents may submit requests on your behalf with proof of written authorization.

8. Retention of Data

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this policy, complete contractual engagements, comply with tax retention rules, or resolve disputes.

9. Security

We implement appropriate technical, physical, and administrative measures to protect your Personal Data against loss, misuse, or unauthorized access. However, no internet transmission or electronic storage system is 100% secure.

10. Children’s Privacy

Our Site and services are intended for adults and corporate clients. We do not knowingly collect or solicit Personal Data from children under the age of 16. If we learn we have collected data from a child under 16, we will delete it promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Primoveo LLC